The Support Agent
Answers the same customer questions the same way every time, from what you have written down.
What the Support Agent does in a day
It reads what you have written about hours, prices and how things work, and answers from that. When a question is outside it, it says so and hands the customer to you.
It works from what you tell it, and it says so when a question is past what it knows. That handoff to you, or to someone on your team, is the part of the job it is built to do well.
Meet one first
An AI employee is on duty on this site. Ring the line and judge the support agent for yourself.
Insights about the Support Agent
Nothing is filed under The Support Agent yet. The first insight for this role is on the way.